Shipping Policies

Shipping Policy

Free Shipping

  • We currently don't offer  offer free shipping. Visit us in future for updates.

Delivery Areas

  • We deliver across India, 
  • Orders placed from remote or restricted areas may be subject to additional delivery time.

Order Processing & Dispatch

  • Orders are typically processed and dispatched within 2-3 business days after payment confirmation.
  • Orders placed after 6 PM or on Sundays/public holidays will be processed on the next business day.

Estimated Delivery Time

  • Standard delivery: 3–7 business days from the date of dispatch, depending on your location.
  • Delivery timelines may vary during peak seasons, public holidays, or due to unforeseen circumstances.

Shipping Charges

  • A nominal shipping fee will be calculated at checkout.

Order Tracking

  • Once your order is dispatched, you will receive a tracking link via email and WhatsApp.
  • You can also track your order status anytime in the “My Orders” section of your DGM SHOP account.

Packaging

  • All products are securely packed to ensure they reach you in perfect condition.
  • We use high-quality, eco-friendly packaging materials wherever possible.

Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.
  • In case of lost shipments, please reach out to our support team for prompt assistance.

Customer Support

  • For any shipping-related queries, you can contact our support team from 11:00 AM to 6:00 PM (Madurai local time) at [support email/phone].

Additional Information

  • Cash on Delivery (COD) is available for select locations.
  • We reserve the right to update our shipping policy at any time. Changes will be reflected on this page.